FAQs – Pavioti Jewellery

FAQ

Orders & Shipping

Where do you ship? Where do you ship?

We’re proudly based in Australia — and most of our orders are delivered locally within just a few business days.

We also offer international shipping worldwide, including to New Zealand, the USA, UK, Europe, Asia, Canada, and more.

You can find full shipping details in our Shipping Policy.

How can I track my order? How can I track my order?

Once your order is dispatched, you’ll receive a tracking link via email. Use it anytime to monitor your package anytime.

Returns

What is your return policy? What is your return policy?

Please see our Returns page for more information: Return Policy

Warranty

Do you offer a warranty? Do you offer a warranty?

Yes! We provide a 6-month warranty against manufacturing and material defects. You can find full terms in our Warranty Policy

Payments

What payment options do you accept? What payment options do you accept?

We accept all major cards including Visa, Mastercard, AMEX, as well as PayPal, Apple Pay, Google Pay, and Shop Pay — offering you flexible, secure payment options.

Sizing

How do I find my ring size? How do I find my ring size?

Let us help you find the perfect fit. You can follow the simple steps on our Ring Size Guide.

If anything feels unclear, our customer care team is always here to help at contact@paviotijewellery.com

Need some help?

For general questions, comments, or suggestions, feel free to email us at: contact@paviotijewellery.com

For returns or exchanges, please visit our paviotijewellery/returns